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22 Feb 2011

Windows 7 Service Pack 1 Update – Wacom Intuos Tablet Driver Was Not Found Error

 

World Crashing Through Shattered GlassI absolutely love my Wacom tablet for photo editing and retouching. Today after installing the Windows 7 Service Pack 1 update from Microsoft through Windows update, I restarted.  It did it’s thing and then I got a popup saying something like “Tablet Driver was not Found”.  Great.  My Wacom wasn’t even plugged in at the time.  Sure enough, it probably managed to screw something up.  Here is the link to the updated drivers from Wacom.  You just have to pick your tablet model and operating system version. Mine is the Intuos (GD) series running on Win 7, and interestingly enough there was a newly updated driver released just about a week ago.

Installing the latest driver seemed to do the trick, and all is well again.  Just be sure to uninstall your existing tablet driver, prior to installing the new version.  I personally lost some of my preference settings, but that took just a couple of minutes to re-tweak. There you have it – a very short and sweet blog post, that might help a few people out there in cyberspace.

I honestly can’t see anything wrong since installing service pack 1, but it was pretty comical to read somewhere online that it’s been 16 months in the making.  That seems like a really long time, just for the first service pack.  I haven’t found very many things wrong with Windows 7, but I’m sure it repairs a some little nuances that others have noticed.  So far so good, thankfully.  I’m glad the update didn’t screw anything else up.

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This entry was posted on Tuesday, February 22nd, 2011 at 3:45 PM and is filed under Graphic Design, Photography. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

  • amonfog

    this is beacuse the tablet service is scanning for available devices before the devices get loaded in boot… wich results in a fail.

    you can fix this by giving the service tabletservicepen (or tabletservicewacom for devices without touch).
    a boot delay… or…

    manualy stopping and starting the tabletservicepen “service” in your taskmanager (the [ctrl]+[shift]+[esc] thingy)

    what could work to is to create a batch wich wil do this for you when the computer boots.

    open notepad and copypasta the following tekst:
    ___
    echo off

    net stop TabletServicePen

    net start TabletServicePen

    exit
    ___
    (without the lines on the top and bottom)

    save the file as wacomload.bat in your documents, your C: folder or somewhere else.
    create a shortcut of the bat file in your -start–>all programms–>startup.
    the message still pops up but the driver works… to stop the poppups you could set load service on boot= auto to manual
    from your service manager (in computer management).

    • http://blog.arenacreative.com/ Arena Creative Stock Imagery

      Great info, thanks for your response amonfog. My issue disappeared upon reinstalling the driver, and a restart – but this might be useful to others that can’t fix their issue.